Ask Carti about your organization

Carti, Cartoply's in-app AI assistant, answers questions about the organization you have open. You do not need a Claude or OpenAI account to use it. This preview can read organization data; it cannot create bookings, edit hours, draw territories, or make other changes.

Ask a question

1. Open your organization workspace and select Carti in the sidebar.
2. Choose a suggested question or type your own, then select Send.
3. Use the corresponding Cartoply page when you need to make a change yourself.

Organization admin access is required. The assistant can look up current organization details, members and their working hours, event types, bookings, schedules, groups, territories, reports, invitations, notification preferences, and billing status. Try “How many members are in this organization?” or “What are my personal working hours?” If the available read tools cannot establish an answer, the assistant should say so.

How AI credits work

Each regular account gets 100 included AI credits. The remaining balance appears at the top of the assistant. One credit covers up to 1,000 model input and output tokens, rounded up for the complete answer. A short answer may use one credit; a longer answer or one that needs several lookups uses more. Cartoply uses included credits first, then purchased credits. Purchased credits are tied to your account, work across organizations you administer, and do not expire.

When purchases are available, select a pack on the assistant page: 1,000 credits for $10, 5,000 for $50, or 10,000 for $100. Checkout opens in Stripe. After payment, return to the assistant; it will show when Stripe has added the credits. A failed assistant request returns its reserved credit to your balance. AI credits are separate from subscription billing, referral credit, and text messaging credits.

You can also connect your own AI assistant through MCP. That uses your own provider account and does not spend Cartoply AI credits. An external MCP assistant can request write access, while the in-app preview remains read-only.

If the assistant cannot answer

• No AI credits remain: buy a credit pack if offered, or connect your own assistant through MCP.
• Organization admin access required: switch to an organization you administer or ask an admin to change your role.
• Daily usage limit reached: try again the next day.
• Temporarily unavailable: retry the question. A failed request should not consume AI credits.
• A requested change: use the relevant Cartoply page or an external MCP assistant with the necessary write permission.

The assistant keeps recent conversation messages for context and clears history older than 30 days as you use it. It may make mistakes, so verify important scheduling and billing details in Cartoply before acting on them.