Terms of Service

By creating an account or using any part of the Cartoply platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and references to “you” include that organization.

If you do not agree to these Terms, do not use the Service. We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

Cartoply provides territory-based scheduling software for field sales teams. Features include appointment booking pages, geographic territory management, automatic rep routing by prospect location, calendar integrations, and team management tools (collectively, the “Service”).

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time, with or without notice. We will make reasonable efforts to notify users of material changes.

You must provide accurate, complete, and current information when registering. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@cartoply.com if you suspect unauthorized access.

You may not share account credentials, create accounts for others without their consent, or use the Service if you are under 18 years of age.

Certain features of the Service require a paid subscription. Subscriptions are billed on a per-seat, monthly basis. All prices are in US dollars and do not include applicable taxes unless stated otherwise.

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel at any time through the billing portal; cancellation takes effect at the end of the current billing period and no partial refunds are issued for unused time.

We reserve the right to change pricing with at least 30 days' notice. Continued use after a price change takes effect constitutes acceptance of the new pricing.

New accounts receive a 30-day free trial that includes access to all Pro features. No credit card is required to start a trial. At the end of the trial period, organization-level features (territory routing, team scheduling) will be paused until a subscription is activated. Personal scheduling features remain available at no charge.

You agree not to use the Service to:

• Violate any applicable law or regulation
• Send unsolicited commercial messages or spam
• Impersonate any person or entity
• Collect or harvest personal data without consent
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to gain unauthorized access to any part of the Service or its related systems
• Use the Service to facilitate illegal activity of any kind

We reserve the right to suspend or terminate any account that violates these terms without prior notice.

You retain ownership of all data you submit to the Service (“Customer Data”). By using the Service, you grant Cartoply a limited license to store, process, and transmit Customer Data solely to provide the Service.

We do not sell your Customer Data to third parties. We may process aggregated, anonymized usage data to improve the Service. Our handling of personal information is described in our Privacy Policy.

Upon termination of your account, we will retain your data for 30 days before permanent deletion, giving you time to export what you need. You may request immediate deletion at any time by contacting hello@cartoply.com.

The Service may integrate with third-party services such as Google Calendar, Microsoft Outlook, Stripe, and Jobber. Use of those services is governed by their respective terms and privacy policies. Cartoply is not responsible for the availability, accuracy, or conduct of any third-party service.

The Service, including all software, design, text, graphics, and other content created by Cartoply, is owned by Cartoply and protected by applicable intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or brand elements without our prior written consent.

You grant Cartoply a non-exclusive, royalty-free right to use your company name and logo solely to identify you as a customer in marketing materials. You may opt out of this by contacting us.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARTOPLY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO CARTOPLY IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.

You agree to indemnify and hold harmless Cartoply and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

Either party may terminate these Terms at any time. You may close your account through the account settings. We may suspend or terminate your access immediately if you violate these Terms, fail to pay amounts due, or if we are required to do so by law.

Sections 7 (Your Data — deletion timeline), 9 (Intellectual Property), 10 (Disclaimer), 11 (Limitation of Liability), 12 (Indemnification), and 14 (Governing Law) survive termination.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Service shall be resolved by binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property matters.

You waive any right to participate in class-action lawsuits or class-wide arbitration against Cartoply.

Questions about these Terms? Reach us at hello@cartoply.com.