Scheduling Software for Mobile IV Therapy and Med Spas
A mobile IV appointment is a high-ticket visit where the nurse’s drive is the real constraint. Cartoply books your services online, takes payment before the slot confirms, and keeps each nurse’s day inside the area they actually cover.
High ticket, high no-show risk, and a nurse in traffic
The economics of mobile IV are unusual. The visit itself is 45 to 60 minutes and the ticket is a few hundred dollars, which sounds comfortable until you add the 35-minute drive on either side. Two appointments booked at opposite ends of a metro is a half-day gone. The scheduling decision — which nurse, which window, which part of town — sets the day’s margin before anyone hangs a bag.
The no-show hurts more here than almost anywhere. A client who booked at 11pm for a hangover drip and stopped answering at 9am has cost you a nurse, a vehicle, and consumables you already pulled. Nearly every provider says they require prepayment. Far fewer actually collect it, because collecting it means a phone call, a payment link, and a text chase before the appointment even exists.
And then there is what you need to know before you go. Which service, whether the client has had a reaction to a prior infusion, whether the address is a home, a hotel room, or a conference room with twelve people waiting. Cartoply moves all of that to the moment of booking. Payment taken, scheduling details captured, address matched to the nurse who covers it.
What Cartoply does for mobile IV and med spa businesses
Prepayment before the slot confirms
Attach a deposit or the full price to any service and collect it through Stripe or PayPal at booking. Cartoply authorizes the payment first and captures it only once the slot is actually secured, so a client who loses a race for the same window is never charged. Cancellations are handled from the dashboard against the cutoff you set, and refunds are one click when you decide to give one.
Nurse territories and honest drive time
Draw each nurse’s coverage as ZIP codes, cities, a radius around where they start, or a custom shape. A client enters their address and sees only the availability of whoever covers it. Add a buffer before and after every visit and Cartoply enforces it in both directions, so the next open slot on the page already accounts for the drive, the setup, and the sharps cleanup.
Booking questions, scoped to scheduling
Add up to ten custom questions per service: which drip, what the client is trying to address, known allergies, whether they are pregnant or nursing, current medications, any prior infusion reaction, and the location type — home, hotel, office, or event. Keep these to what you need in order to schedule and staff the visit safely. Detailed clinical intake and any protected health information belong in your EHR, not in a booking form.
Requests when a visit needs a clinical screen first
Switch an appointment type to manual approval and a booking arrives as a request instead of a confirmation. Nothing is reserved until a clinician reviews it and approves — and declining sends the client a reason. That is the right shape for a first-time client, a high-dose formulation, or anything your medical director wants eyes on. Today manual approval runs on free appointment types, so the common setup is a free screening request alongside standard prepaid drips.
Next available times for same-day demand
Most mobile IV demand is now. Turn on instant booking and the page drops the month calendar for a flat list of the soonest real openings across every eligible nurse, grouped by day. The client taps a time, Cartoply assigns whichever nurse is genuinely free at that instant, and the rotation favors whoever has gone longest without an assignment instead of always loading the same person.
Group and event bookings as their own type
A bachelorette party of eight is not a solo house call. Build it as a separate appointment type with a longer duration, a larger deposit, its own questions — headcount, venue contact, parking and elevator access — and more notice required. Multi-nurse teams can route those to the people who actually work events, while everyday drips keep rotating across the full roster.
Who at a mobile IV business uses Cartoply
Solo nurses and owner-operators
You are the clinician, the dispatcher, and the person whose phone rings mid-infusion. A booking page absorbs the whole front end: the client picks a service, answers your scheduling questions, pays, and gets a confirmation with a reschedule link — none of which needs you to put down a line. Your radius, your hours, your minimum notice, and your cancellation cutoff are enforced by the page instead of by you saying no on the phone.
Start on the free plan. There is nothing to pay until you add a second nurse.
Multi-nurse practices and med spas
Set a territory per nurse and inbound bookings distribute themselves against live Google Calendar and Outlook availability. New nurse credentialed? Assign an area and they are taking visits the same day. Answer-based routing sends specific services only to the people who deliver them, so a client who selects a formulation half your roster does not offer never lands on the wrong calendar.
Pro runs $7/seat/month — $28 for a four-nurse team, less than one recovered no-show.
The front desk and whoever answers the phone
Routine bookings, payments, reminders, and reschedules all happen without a person. What is left is the part that actually needs one: the corporate event that wants a quote, the client with a question your medical director should answer, the hotel concierge trying to book four rooms in one night.
See it set up for a mobile IV practice
We’ll configure a prepaid drip, a longer event type, your scheduling questions, and nurse territories — in 15 minutes.
Book a 15-minute demoHow to set up online booking for your mobile IV business
Most mobile IV providers go from signup to a live, prepaid booking page in under 30 minutes.
- 1
Create your Cartoply account
Sign up free — no credit card required. Add your business and invite your nurses.
- 2
Connect your calendars
Connect Google Calendar or Outlook for each nurse. Cartoply reads live availability, so a clinic shift or a personal appointment never gets booked over.
- 3
Draw your service areas
Map each nurse’s coverage by ZIP code, city, radius, or a custom shape. Bookings route to whoever covers the client’s address, and addresses outside every territory never see open slots.
- 4
Build your services
Hydration, immunity, recovery, NAD+, injections, and a longer group or event type — each with its own duration, price, minimum notice, and drive-time buffer.
- 5
Add your scheduling questions
Which service, what they are addressing, allergies, pregnancy or nursing status, current medications, prior infusion reaction, and location type. Keep the list to what you need to schedule and staff the visit — clinical detail and PHI stay in your EHR.
- 6
Turn on payment, or turn on approvals
Connect Stripe or PayPal and charge a deposit or the full price so the slot confirms only after payment. For visits that need a clinical look first, run a free request type on manual approval instead.
- 7
Publish your booking link
Put it on your site, your Instagram bio, your Google Business Profile, and in the hands of the hotels and gyms that refer you. Clients book 24/7 and each visit routes to the right nurse.
Frequently asked questions
What is the best scheduling software for a mobile IV therapy business?
It depends which problem you have. If you need a full med spa platform — memberships, retail, packages, marketing, and a client record built for a physical location — that is the territory of Boulevard, Vagaro, Zenoti, and Mangomint, and they are good at it. If your problem is the mobile part — clients booking at 11pm for a same-day drip, no-shows after a nurse has already driven out, prepayment you require but rarely collect, and no way to keep a nurse inside one part of town — that is the booking and intake layer, and that is Cartoply. It puts a booking page in front of your business, takes payment before the slot confirms, captures the scheduling details, and routes each visit to the nurse who covers that address. Plenty of providers run Cartoply for mobile bookings alongside a spa platform for their fixed location.
Is Cartoply HIPAA compliant, and where should clinical intake live?
Cartoply is a scheduling and booking tool. It is not an EHR, and we do not represent it as a HIPAA-compliant clinical record system — so do not use it as one. The practical setup is to keep booking questions limited to what you genuinely need in order to schedule and staff the visit, and to run your real clinical intake, consent, and charting in the EHR or clinical platform your practice already uses, under whatever agreements your compliance advisor requires. If a question would not change who you send or how long you block, it probably does not belong on the booking form.
How do I collect payment upfront for a mobile IV appointment?
Connect Stripe or PayPal and attach a deposit or the full price to each service. When a client books, the payment is authorized before the slot confirms and captured only once the slot is genuinely secured, so nobody is charged for a booking that lost a race for the same window. This matters more in mobile IV than in a clinic: your cost of a no-show is a nurse, a vehicle, consumables already pulled, and an hour you cannot refill from a driveway. Cancellations are handled against the cutoff you set, and you refund from the dashboard when you decide to.
Can a nurse review a booking before it is confirmed?
Yes. Set an appointment type to manual approval and bookings arrive as requests rather than confirmations — the slot is not reserved, and nothing is on anyone’s calendar until a clinician approves. Approve and it books normally with all the usual confirmations; decline with a reason and the client is told. You can also route requests by the answers themselves, so only the ones that match a rule you wrote need a human look. Manual approval currently runs on free appointment types, so most providers pair a free screening request with prepaid standard services.
How do I take group and event bookings like a bachelorette party or a corporate office?
Build them as their own appointment type. Give it a longer duration, a bigger deposit, a higher minimum notice so you can staff it, and its own questions — headcount, venue and contact on site, parking, elevator access, and whether it is a home, hotel, office, or event space. Because it is a separate type, it never collides with your 45-minute house calls, and on a multi-nurse team you can send event bookings only to the people who work events while everyday drips keep rotating across the roster.
Can I stop clients outside a nurse’s area from booking?
Yes — that is what territories do. Draw the area each nurse actually covers as ZIP codes, cities, a radius around where they start the day, or a custom shape. A client whose address falls outside every territory is not shown open slots, so you never have the awkward call after the appointment is already on a calendar. Inside a territory, buffers on both sides of the visit reserve the drive, and a per-day cap keeps a single nurse from being booked into a day no one could actually drive.
Ready to stop chasing payment links?
Start free. No credit card required.
Set your prices, draw your nurse territories, and put paid, confirmed visits on the calendar — in under 30 minutes.
14-day free trial — no credit card required. $7/seat/month after that.