Route optimization for field teams
Pack every tech’s day. Cut the miles between stops.
Cartoply’s Dispatch add-on builds each tech’s schedule from your recurring service plans and one-time jobs — choosing the day and time that minimizes driving while respecting work hours, buffers, existing appointments, and each tech’s territory and home base. You review the route map, then commit it to their calendars.
- Fills each tech’s day from recurring plans + one-time jobs
- Minimizes driving using real road drive times, not straight lines
- Respects work hours, buffers, existing appointments, and territories
- Proposals you review on a road-following map before committing
- Techs confirm and complete jobs from a My Jobs page
A paid per-tech-seat add-on for field-service teams already running Cartoply scheduling.
Fill every tech’s day
Dispatch pulls from your recurring service plans and one-time jobs and packs each tech’s open time — choosing the day and slot that fits inside work hours, buffers, and what’s already on the calendar.
Cut windshield time
Sequencing uses real road drive times, not as-the-crow-flies estimates, so proposed days keep trucks in tight loops instead of crisscrossing the metro.
Recurring + one-off in one queue
Weekly, every-N-weeks, and monthly service plans sit alongside one-time jobs in a single dispatch queue, each honoring the tech’s territory and home base so work lands where it belongs.
How it works
Add your service types
Define the field services you run and their durations and buffers so Dispatch knows how long each visit takes.
Add customers, plans & jobs
Set up recurring service plans (weekly, every-N-weeks, or monthly) and drop in one-time jobs. Give each tech a territory and home base.
Run dispatch & review the map
Dispatch proposes each tech’s day to minimize driving. You review the sequence on a road-following route map and adjust before anything is committed.
Commit — techs work from My Jobs
Approve and the visits land on the techs’ calendars. Techs confirm and complete each job from their My Jobs page, leaving an audit trail.
Frequently asked questions
Is route optimization an add-on or built in?
It’s a paid add-on called Dispatch that layers onto your Cartoply scheduling. Teams that only need booking and territory routing can skip it; teams that want their techs’ days planned around drive time turn it on.
How is it priced?
Per tech seat — you pay for the techs you’re dispatching. It’s billed on top of your regular Cartoply subscription.
Does it account for real drive time?
Yes — routes use real road drive times and are shown on a road-following route map, so the plan reflects actual driving rather than guesses.
Can it handle recurring service and one-off jobs together?
Yes — recurring plans (weekly, every-N-weeks, monthly) and one-time jobs share one dispatch queue. Dispatch picks the day and time for each to minimize driving while respecting work hours, buffers, and existing appointments.
Does it respect each tech’s territory?
Yes — every tech has a service territory and a home base, and Dispatch keeps proposed work inside them. Results are always proposals you review and commit; nothing auto-dispatches without your sign-off.
Plan tomorrow’s routes in minutes, not on a whiteboard
Turn on the Dispatch add-on, add your service plans and jobs, and let Cartoply propose each tech’s day around real drive times — you review the map and commit.
Start my free trial →14-day free trial · No credit card required